Privacy Policy

Last Updated: October 1, 2026

At Party Razzle, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, or interacting with our services.

This Privacy Policy explains the types of information we may collect, how we use and share that information, and the choices available to you.

Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with Party Razzle, we may collect information such as:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and purchase information
• Store pickup or local delivery information
• Payment and transaction information
• IP address
• Browser and device information
• Website activity and pages viewed
• Referring website or source
• Information you voluntarily provide when contacting us

Payment transactions may be processed by third-party payment providers. Party Razzle does not require customers to send full credit or debit card information through regular email.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Process payments and transactions
• Arrange shipping, store pickup, or local delivery
• Send order confirmations, shipping updates, and other transactional communications
• Provide customer service
• Detect and help prevent fraud or unauthorized transactions
• Maintain and improve our website and services
• Analyze website traffic and customer interactions
• Measure the effectiveness of advertising and marketing
• Provide relevant advertising where permitted
• Send promotional communications where you have elected or otherwise permitted us to do so
• Comply with applicable legal, tax, accounting, and regulatory requirements

Ecommerce Platform

Our online store is powered by Ecwid by Lightspeed.

Ecwid provides the technology that enables us to operate our online store, shopping cart, customer accounts, and checkout. Information you provide while using our online store may therefore be processed through Ecwid/Lightspeed systems as necessary to provide these services.

Ecwid and related technologies may use cookies and similar technologies to maintain shopping carts and checkout sessions, remember preferences, support website functionality, and provide analytics or marketing features where enabled.

Cookies & Similar Technologies

Party Razzle and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Maintain your shopping cart and checkout session
• Remember your preferences
• Understand website traffic and usage
• Improve website functionality and performance
• Measure advertising effectiveness
• Understand how visitors interact with our website
• Support advertising and marketing activities

Some cookies are necessary for our website and online store to function. Other cookies may be used for analytics or advertising.

You can manage your cookie preferences through the cookie consent controls provided on our website. You may update your cookie choices where those controls are available.

You may also be able to control or delete cookies through your browser settings. Disabling certain cookies may affect some website, shopping cart, or checkout functionality.

Google Analytics

We may use Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect information relating to website activity, sessions, devices, browsers, approximate geographic information, and other information about how visitors use our website.

We use this information to understand website performance, improve our website and services, and better understand how customers interact with our online store.

Google Advertising

We may use Google Ads and related Google advertising technologies to advertise Party Razzle products, understand interactions with our advertising, and measure advertising performance.

Google and other third-party vendors may use cookies or similar technologies to serve or measure advertisements based on interactions with our website and, where enabled and permitted, provide more relevant advertising.

Visitors may manage certain Google advertising preferences through Google's advertising privacy and personalization controls.

How We Share Information

Party Razzle does not sell customer lists or personal information for money.

We may share personal information with service providers when reasonably necessary to operate our business and provide our services. These may include providers involved with:

• Ecommerce and website operations
• Payment processing
• Order fulfillment
• Shipping and delivery
• Store pickup and local delivery
• Fraud prevention and security
• Website analytics
• Advertising and marketing
• Customer communications and support

We may also disclose information when required by law or legal process, or when reasonably necessary to protect Party Razzle, our customers, our rights, property, or security.

Shipping & Delivery

When you request shipping or delivery, we may provide information necessary to fulfill your order to shipping carriers, delivery providers, and other fulfillment partners.

This information may include your name, shipping or delivery address, telephone number, email address, and relevant order or delivery information.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from Party Razzle, we may use the contact information you provide for that purpose.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Even if you unsubscribe from promotional communications, we may still send necessary transactional communications concerning your orders, payments, shipping, delivery, account, or customer-service requests.

Payment & Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

Online payments are processed using payment-processing services available through our ecommerce platform or other authorized payment providers.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Please do not send your full credit card number, password, or other sensitive payment credentials to Party Razzle through regular email.

Data Retention

We may retain personal information for as long as reasonably necessary to:

• Process and maintain order records
• Provide customer service
• Maintain business and transaction records
• Prevent fraud
• Resolve disputes
• Meet legal, tax, accounting, and regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices & Rights

Depending on where you live and applicable law, you may have certain rights or choices regarding your personal information.

These may include the right to request access to, correction of, or deletion of certain personal information and to exercise choices regarding certain uses of your information.

To make a privacy-related request, please contact Party Razzle using the contact information provided on our website.

We may need to verify your identity before processing certain requests.

You can also manage applicable cookie preferences through the cookie consent controls on our website.

Children's Privacy

Party Razzle's website and online shopping services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

Third-Party Websites & Services

Our website may contain links to or integrations with websites and services operated by third parties.

These third parties maintain their own privacy practices and policies. Party Razzle is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the applicable privacy policies when using third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Party Razzle using the contact information provided on our website.